Code of Conduct

Treat other players, staff, and visitors with respect, regardless of age, race, gender, religion, sexual orientation, disability, or skill level. Harassment, hate speech, slurs, and discriminatory language or behavior aren't tolerated.

Play by the official rules of whatever game you're in. Cheating, marked or altered cards, deck manipulation, collusion, or misrepresenting the game state to an opponent or judge is grounds for a match loss, event disqualification, or removal from future events.

Win and lose graciously. Trash talk that crosses into personal insults, intimidation, or threats isn't okay either way the game goes.

No fighting, threats, intimidation, theft, or damage to property, store-owned or anyone else's, including cards, sleeves, playmats, dice, and display cases. Keep noise and horseplay at a level that doesn't disrupt other players.

No alcohol, drugs, or being visibly intoxicated on the premises.

Ask before touching someone else's cards or product, and handle singles and sealed product with care, especially anything in cases or behind the counter.

Tournament officials and staff have final say on rules disputes, match rulings, and behavior issues for that event. If you disagree with a call, you're welcome to raise it with management afterward rather than mid-round.

Depending on severity, a violation can mean a warning, forfeiting the current match or event without a refund of any entry fee, removal from the premises, or an indefinite ban from future events and the store. Staff use their judgment case by case.

Players under 18 are welcome and are expected to follow the same rules as everyone else. Parents and guardians are responsible for their own children while in the store.

If someone violates these guidelines, tell a staff member right away rather than handling it yourself. You can also reach us afterward, see Contact.